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Intercom

Registre officiel Autres

Intercom MCP Pack — contacts, conversations, companies via OAuth.

Code source Site web Documentation

Installation

Ajoutez ceci à la configuration MCP de votre client (Claude Desktop : claude_desktop_config.json ; Cursor : .cursor/mcp.json ; VS Code et les autres utilisent la même forme « mcpServers »).

Remote (streamable-http)
Claude Code 
claude mcp add --transport http intercom 'https://gateway.pipeworx.io/intercom/mcp'
Configuration JSON (Claude Desktop, Cursor, VS Code) 
{
    "mcpServers": {
        "intercom": {
            "type": "http",
            "url": "https://gateway.pipeworx.io/intercom/mcp"
        }
    }
}

Documentation

Tirée du README du projet sur GitHub, actualisée chaque semaine. Les liens ouvrent GitHub.

Sommaire
  1. mcp-intercom
  2. Tools
  3. Quick Start
  4. No MCP client? Call it over HTTP
  5. Standalone (no gateway account)
  6. Using with ask_pipeworx
  7. More
  8. License

mcp-intercom

Intercom MCP Pack — contacts, conversations, companies via OAuth.

Part of Pipeworx — an MCP gateway connecting AI agents to 1683+ live data sources.

Tools

ToolDescription
ic_search_contactsSearch for contacts by name, email, or custom attributes. Returns contact ID, name, email, and metadata.
ic_get_contactGet full contact details by ID. Returns name, email, phone, attributes, tags, and conversation history.
ic_list_conversationsList conversations with pagination. Returns conversation ID, participants, status, created date, and last message preview.
ic_get_conversationGet complete conversation thread by ID. Returns all messages, timestamps, participants, and metadata.
ic_list_companiesList companies with pagination. Returns company ID, name, website, employee count, and custom attributes.

Quick Start

Add to your MCP client (Claude Desktop, Cursor, Windsurf, etc.):

{
  "mcpServers": {
    "intercom": {
      "url": "https://gateway.pipeworx.io/intercom/mcp"
    }
  }
}
What this endpoint actually serves

tools/list at https://gateway.pipeworx.io/intercom/mcp returns the tools in the table above plus the shared Pipeworx meta-tools — ask_pipeworx, discover_tools, search_within, remember/recall and the rest of the gateway-wide set. So the tool count you see is larger than this table: a single-pack endpoint currently lists roughly 30 shared tools alongside the pack's own. The connection's initialize response states its exact scope, and is the authoritative answer for a given day.

This is deliberate, not multiplexing by accident. The meta-tools are what let a scoped connection answer a question this pack does not cover — via ask_pipeworx, which routes across the whole catalog — without you adding a second MCP server. There is currently no way to mount a pack endpoint without them; if the extra schemas cost you more context than the routing is worth, connect to the full gateway once rather than to several pack endpoints.

Or connect to the full Pipeworx gateway to get every pack's tools listed directly, instead of just this one's:

{
  "mcpServers": {
    "pipeworx": {
      "url": "https://gateway.pipeworx.io/mcp"
    }
  }
}

Both URLs reach the same gateway and the same 1683+ data sources. The only difference is which pack's tools are listed directly; ask_pipeworx reaches all of them from either one.

No MCP client? Call it over HTTP

This pack runs against a connected intercom account, so it needs a Pipeworx key: sign in at https://pipeworx.io/account, connect intercom, then call POST https://gateway.pipeworx.io/v1/tools/ic_search_contacts with Authorization: Bearer <your Pipeworx key>. Inspect any tool: GET https://gateway.pipeworx.io/v1/tools/ic_search_contacts. Find one: POST https://gateway.pipeworx.io/v1/tools/search_packs with {"query":"..."}.

Standalone (no gateway account)

This package also runs as a local stdio MCP server — no Pipeworx account, no gateway round-trip:

{
  "mcpServers": {
    "intercom": {
      "command": "npx",
      "args": ["-y", "@pipeworx/mcp-intercom"]
    }
  }
}

Or run it directly to confirm it starts:

npx -y @pipeworx/mcp-intercom

It speaks MCP over stdin/stdout and answers initialize/tools/list/tools/call for only this pack's tools — none of the shared meta-tools the gateway connection above adds. Same source, same tools, no ask_pipeworx routing.

Using with ask_pipeworx

Instead of calling tools directly, you can ask questions in plain English — this works on the pack endpoint above as well as on the full gateway:

ask_pipeworx({ question: "your question about Intercom data" })

The gateway picks the right tool and fills the arguments automatically.

More

License

MIT

Questions fréquentes

Qu'est-ce que Intercom ?

Intercom MCP Pack — contacts, conversations, companies via OAuth.

Comment installer Intercom ?

Il fonctionne comme serveur distant. Dans Claude Code : claude mcp add --transport http intercom 'https://gateway.pipeworx.io/intercom/mcp'. Pour les autres clients, collez la configuration JSON de cette page dans leurs réglages MCP.

Faut-il une clé API pour Intercom ?

Son entrée au registre n'indique aucune clé ni secret obligatoire. Certaines fonctions peuvent tout de même demander un compte auprès du service auquel il se connecte.

Intercom est-il open source ?

Oui. Son code est sur GitHub sous licence MIT.

Qui maintient Intercom ?

Il est publié par pipeworx-io. AI.tn le référence sans le maintenir ni le recommander.

Issu du registre MCP officiel. Être listé n'est pas une recommandation : vérifiez le code et les permissions d'un serveur avant de lui donner accès à vos données.