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ServiceNow MCP Server (NowAIKit)

Registre officiel IA et agents

ServiceNow MCP server: 450+ tools for Claude, ChatGPT, Copilot & any AI. Read-only by default.

Code source Site web Documentation

Installation

Ajoutez ceci à la configuration MCP de votre client (Claude Desktop : claude_desktop_config.json ; Cursor : .cursor/mcp.json ; VS Code et les autres utilisent la même forme « mcpServers »).

NPM package nowaikit
Claude Code 
claude mcp add servicenow-mcp-server-nowaikit -e 'SERVICENOW_INSTANCE_URL=<SERVICENOW_INSTANCE_URL>' -e 'SERVICENOW_AUTH_METHOD=<SERVICENOW_AUTH_METHOD>' -e 'SERVICENOW_BASIC_USERNAME=<SERVICENOW_BASIC_USERNAME>' -e 'SERVICENOW_BASIC_PASSWORD=<SERVICENOW_BASIC_PASSWORD>' -e 'WRITE_ENABLED=<WRITE_ENABLED>' -e 'SCRIPTING_ENABLED=<SCRIPTING_ENABLED>' -e 'CMDB_WRITE_ENABLED=<CMDB_WRITE_ENABLED>' -e 'NOW_ASSIST_ENABLED=<NOW_ASSIST_ENABLED>' -e 'ATF_ENABLED=<ATF_ENABLED>' -e 'MCP_TOOL_PACKAGE=<MCP_TOOL_PACKAGE>' -e 'TRANSPORT=<TRANSPORT>' -e 'PORT=<PORT>' -e 'NOWAIKIT_API_KEY=<NOWAIKIT_API_KEY>' -e 'FLUENT_ENABLED=<FLUENT_ENABLED>' -- npx -y nowaikit@4.7.3
Configuration JSON (Claude Desktop, Cursor, VS Code) 
{
    "mcpServers": {
        "servicenow-mcp-server-nowaikit": {
            "command": "npx",
            "args": [
                "-y",
                "nowaikit@4.7.3"
            ],
            "env": {
                "SERVICENOW_INSTANCE_URL": "<SERVICENOW_INSTANCE_URL>",
                "SERVICENOW_AUTH_METHOD": "<SERVICENOW_AUTH_METHOD>",
                "SERVICENOW_BASIC_USERNAME": "<SERVICENOW_BASIC_USERNAME>",
                "SERVICENOW_BASIC_PASSWORD": "<SERVICENOW_BASIC_PASSWORD>",
                "WRITE_ENABLED": "<WRITE_ENABLED>",
                "SCRIPTING_ENABLED": "<SCRIPTING_ENABLED>",
                "CMDB_WRITE_ENABLED": "<CMDB_WRITE_ENABLED>",
                "NOW_ASSIST_ENABLED": "<NOW_ASSIST_ENABLED>",
                "ATF_ENABLED": "<ATF_ENABLED>",
                "MCP_TOOL_PACKAGE": "<MCP_TOOL_PACKAGE>",
                "TRANSPORT": "<TRANSPORT>",
                "PORT": "<PORT>",
                "NOWAIKIT_API_KEY": "<NOWAIKIT_API_KEY>",
                "FLUENT_ENABLED": "<FLUENT_ENABLED>"
            }
        }
    }
}

Variables d'environnement

  • SERVICENOW_INSTANCE_URL Your ServiceNow instance URL (e.g. https://yourinstance.service-now.com)
  • SERVICENOW_AUTH_METHOD Authentication method: 'basic' or 'oauth'
  • SERVICENOW_BASIC_USERNAME ServiceNow username (for basic auth)
  • SERVICENOW_BASIC_PASSWORD ServiceNow password (for basic auth)
  • WRITE_ENABLED Enable write operations (true/false, default: false)
  • SCRIPTING_ENABLED Enable scripting operations (true/false, default: false)
  • CMDB_WRITE_ENABLED Enable CMDB write operations (true/false, default: false)
  • NOW_ASSIST_ENABLED Enable Now Assist AI features (true/false, default: false)
  • ATF_ENABLED Enable ATF test execution (true/false, default: false)
  • MCP_TOOL_PACKAGE Role-based tool package: full, service_desk, platform_developer, etc.
  • TRANSPORT Transport mode: stdio (default), sse, or http
  • PORT HTTP server port (default: 3000, for sse/http transport)
  • NOWAIKIT_API_KEY Bearer token for API authentication (sse/http transport)
  • FLUENT_ENABLED Enable Fluent SDK tools (true/false, default: false)

Documentation

Tirée du README du projet sur GitHub, actualisée chaque semaine. Les liens ouvrent GitHub.

Sommaire
  1. ServiceNow MCP Server (NowAIKit)
  2. 🚀 Install (2 minutes)
  3. 🔌 Manual setup (skip the wizard)
  4. 💬 Use it — just ask
  5. 📚 Docs
  6. 🧩 Part of the NowAIKit suite

ServiceNow MCP Server (NowAIKit)

Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.

500+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English.

New in 4.4 to 4.7: impact analysis (list_table_config / find_field_references / find_script_references) to see what depends on a table, field or script before you change it, Local Sync to pull artifacts to local files, and aggregate_report for server-side reports (count plus averages, no truncation).

🚀 Install (2 minutes)

Requires Node.js 20+.

# 1 — install
npm install -g nowaikit

# 2 — run the wizard: it detects your AI clients and writes their config for you
npx nowaikit setup

Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done.

Prefer a UI? npx nowaikit web for a local dashboard — or use NowAIKit Cloud (nothing to install).

🔌 Manual setup (skip the wizard)

Add this to your client's MCP config (Claude Desktop claude_desktop_config.json, Cursor ~/.cursor/mcp.json, etc.):

{
  "mcpServers": {
    "nowaikit": {
      "command": "npx",
      "args": ["-y", "nowaikit"],
      "env": {
        "SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com",
        "SERVICENOW_BASIC_USERNAME": "your_username",
        "SERVICENOW_BASIC_PASSWORD": "your_password"
      }
    }
  }
}

OAuth, multiple instances, and per-client steps → Client setup · OAuth setup.

No instance? Grab a free Personal Developer Instance at developer.servicenow.com.

💬 Use it — just ask

  • "How many active P1 incidents are open right now?"
  • "Show me the 5 most recent changes and their risk."
  • "Create a business rule on the incident table that…"
  • "Run the ATF suite for the HR onboarding flow."
  • "What's the CMDB health for our prod CIs?"
  • "Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."

Read-only by default. Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident.

📚 Docs
Installation · Client setupAll 500+ tools · Tool packages
Multi-instance · OAuthScripting · ATF · Reporting

Full guides & product home → nowaikit.com

🧩 Part of the NowAIKit suite

  • 🌐 nowaikit.com — docs, guides & product home
  • ☁️ NowAIKit Cloud — the toolkit in your browser, no install
  • 📦 nowaikit-sdk — TypeScript ServiceNow client library
  • 🧰 NowAIKit Builder (VS Code) · NowAIKit Utils (browser extension)

⚠️ Official distribution only: install from npm (nowaikit) or nowaikit.com. NowAIKit is never shipped as a downloadable GitHub .zip — beware copycat "download" repos.

© 2026 NowAIKit · Source available under the Elastic License 2.0

Questions fréquentes

Qu'est-ce que ServiceNow MCP Server (NowAIKit) ?

ServiceNow MCP server: 450+ tools for Claude, ChatGPT, Copilot & any AI. Read-only by default.

Comment installer ServiceNow MCP Server (NowAIKit) ?

Il s'exécute sur votre machine. Dans Claude Code : claude mcp add servicenow-mcp-server-nowaikit -e 'SERVICENOW_INSTANCE_URL=<SERVICENOW_INSTANCE_URL>' -e 'SERVICENOW_AUTH_METHOD=<SERVICENOW_AUTH_METHOD>' -e 'SERVICENOW_BASIC_USERNAME=<SERVICENOW_BASIC_USERNAME>' -e 'SERVICENOW_BASIC_PASSWORD=<SERVICENOW_BASIC_PASSWORD>' -e 'WRITE_ENABLED=<WRITE_ENABLED>' -e 'SCRIPTING_ENABLED=<SCRIPTING_ENABLED>' -e 'CMDB_WRITE_ENABLED=<CMDB_WRITE_ENABLED>' -e 'NOW_ASSIST_ENABLED=<NOW_ASSIST_ENABLED>' -e 'ATF_ENABLED=<ATF_ENABLED>' -e 'MCP_TOOL_PACKAGE=<MCP_TOOL_PACKAGE>' -e 'TRANSPORT=<TRANSPORT>' -e 'PORT=<PORT>' -e 'NOWAIKIT_API_KEY=<NOWAIKIT_API_KEY>' -e 'FLUENT_ENABLED=<FLUENT_ENABLED>' -- npx -y nowaikit@4.7.3. Pour les autres clients, collez la configuration JSON de cette page dans leurs réglages MCP.

Faut-il une clé API pour ServiceNow MCP Server (NowAIKit) ?

Son entrée au registre n'indique aucune clé ni secret obligatoire. Certaines fonctions peuvent tout de même demander un compte auprès du service auquel il se connecte.

ServiceNow MCP Server (NowAIKit) est-il open source ?

Son code est public sur GitHub, mais le dépôt ne déclare pas de licence standard.

Qui maintient ServiceNow MCP Server (NowAIKit) ?

Il est publié par aartiq. AI.tn le référence sans le maintenir ni le recommander.

Issu du registre MCP officiel. Être listé n'est pas une recommandation : vérifiez le code et les permissions d'un serveur avant de lui donner accès à vos données.