Retrieval
Knowledge base
A curated collection of an organisation's documents that an AI assistant can search to answer questions.
Help-centre articles, policies and product manuals are typical sources. Keeping the knowledge base accurate and current matters more than the model used.
Frequently asked questions
What does Knowledge base mean?
A curated collection of an organisation's documents that an AI assistant can search to answer questions. Help-centre articles, policies and product manuals are typical sources. Keeping the knowledge base accurate and current matters more than the model used.