io.github.jeremdecustovox/custovox-ticket-scorer
custovox.ai support ticket scoring MCP server: priority, category, sentiment, escalation risk
ماذا يمكنك أن تفعل مع io.github.jeremdecustovox/custovox-ticket-scorer؟
- Market Research — Analyze thousands of reviews across markets and languages
- Competitive Analysis — Monitor competitor sentiment automatically
- Retail & E-commerce — Detect product issues from photos and reviews
- SaaS — Predict churn before it happens
- Marketing Agencies — Deliver NLP insights without building your own models
- Call Centers — Detect escalation in real time with PEACE™
التثبيت
أضف هذا إلى إعدادات MCP في عميلك (Claude Desktop: claude_desktop_config.json، وCursor: .cursor/mcp.json، ويستخدم VS Code وغيره الصيغة نفسها «mcpServers»).
custovox-ticket-scorerclaude mcp add custovox-ticket-scorer -- uvx custovox-ticket-scorer==1.0.1
{
"mcpServers": {
"custovox-ticket-scorer": {
"command": "uvx",
"args": [
"custovox-ticket-scorer==1.0.1"
]
}
}
}
التوثيق
مأخوذ من ملف README للمشروع على GitHub ويُحدَّث أسبوعيًا. تفتح الروابط على GitHub.
المحتويات
custovox.ai — Customer Intelligence MCPs
Listen deeper. Act faster.
NLP-powered MCP servers for business teams. Detect emotions, escalation risks and churn signals from customer calls, reviews, tickets and images.
Built for retail, e-commerce, SaaS and marketing agencies.
What is custovox.ai?
custovox.ai turns customer conversations into actionable business intelligence — using the same AI models used by Google, Amazon, Meta, Uber and Airbnb. Now accessible to any business.
Validated on 83,724 real customer conversations. Academic research — LUMEN Lab / IAE Lille.
MCP Servers
| Server | Description | Status |
|---|---|---|
custovox-sentiment | Multilingual sentiment (EN/FR/DE/ES/PT-BR) | Coming soon |
custovox-emotion | 6-emotion detection from customer text | Coming soon |
custovox-ticket-scorer | Priority + sentiment for support tickets | Coming soon |
custovox-review-analyzer | NLP analysis of Google, G2 & Trustpilot | Coming soon |
custovox-churn-signal | Churn risk from conversation sequences | Coming soon |
custovox-visual | Image analysis for hospitality & retail | Coming soon |
custovox-peace | PEACE™ Escalation Detection 0-100 | Proprietary |
Use Cases
- Market Research — Analyze thousands of reviews across markets and languages
- Competitive Analysis — Monitor competitor sentiment automatically
- Retail & E-commerce — Detect product issues from photos and reviews
- SaaS — Predict churn before it happens
- Marketing Agencies — Deliver NLP insights without building your own models
- Call Centers — Detect escalation in real time with PEACE™
Supported Languages
English · Français · Deutsch · Español · Português (BR)
Native models — no translation needed.
PEACE™ Algorithm
Score = Emotion x 0.45 + Intention x 0.40 + Sentiment x 0.15
Validated on 83,724 conversations. R2=0.848.
Links
- Website: https://custovox.ai
- Contact: jeremie@custovox.ai
Powered by transformers. MIT License.
الأسئلة الشائعة
ما هو io.github.jeremdecustovox/custovox-ticket-scorer؟
custovox.ai support ticket scoring MCP server: priority, category, sentiment, escalation risk
كيف أثبّت io.github.jeremdecustovox/custovox-ticket-scorer؟
يعمل على جهازك. في Claude Code: claude mcp add custovox-ticket-scorer -- uvx custovox-ticket-scorer==1.0.1. وفي العملاء الآخرين، الصق إعداد JSON من هذه الصفحة في إعدادات MCP الخاصة بهم.
هل يحتاج io.github.jeremdecustovox/custovox-ticket-scorer إلى مفتاح API؟
لا يذكر إدراجه في السجل أي مفتاح أو سر إلزامي. قد تتطلب بعض الميزات حسابًا لدى الخدمة التي يتصل بها.
هل io.github.jeremdecustovox/custovox-ticket-scorer مفتوح المصدر؟
نعم. شيفرته متاحة على GitHub بترخيص MIT.
من يصون io.github.jeremdecustovox/custovox-ticket-scorer؟
ينشره jeremdecustovox. يدرجه AI.tn لكنه لا يصونه ولا يوصي به.
من سجل MCP الرسمي. الإدراج ليس توصية: راجع شيفرة الخادم وصلاحياته قبل منحه الوصول إلى بياناتك.