io.github.jeremdecustovox/custovox-ticket-scorer

السجل الرسمي الذكاء الاصطناعي والوكلاء

custovox.ai support ticket scoring MCP server: priority, category, sentiment, escalation risk

ماذا يمكنك أن تفعل مع io.github.jeremdecustovox/custovox-ticket-scorer؟

  • Market Research — Analyze thousands of reviews across markets and languages
  • Competitive Analysis — Monitor competitor sentiment automatically
  • Retail & E-commerce — Detect product issues from photos and reviews
  • SaaS — Predict churn before it happens
  • Marketing Agencies — Deliver NLP insights without building your own models
  • Call Centers — Detect escalation in real time with PEACE™

التثبيت

أضف هذا إلى إعدادات MCP في عميلك (Claude Desktop: claude_desktop_config.json، وCursor: ‏.cursor/mcp.json، ويستخدم VS Code وغيره الصيغة نفسها «mcpServers»).

PYPI package custovox-ticket-scorer
Claude Code
claude mcp add custovox-ticket-scorer -- uvx custovox-ticket-scorer==1.0.1
إعداد JSON (Claude Desktop وCursor وVS Code)
{
    "mcpServers": {
        "custovox-ticket-scorer": {
            "command": "uvx",
            "args": [
                "custovox-ticket-scorer==1.0.1"
            ]
        }
    }
}

التوثيق

مأخوذ من ملف README للمشروع على GitHub ويُحدَّث أسبوعيًا. تفتح الروابط على GitHub.

المحتويات
  1. custovox.ai — Customer Intelligence MCPs
  2. What is custovox.ai?
  3. MCP Servers
  4. Use Cases
  5. Supported Languages
  6. PEACE™ Algorithm
  7. Links

custovox.ai — Customer Intelligence MCPs

Listen deeper. Act faster.

NLP-powered MCP servers for business teams. Detect emotions, escalation risks and churn signals from customer calls, reviews, tickets and images.

Built for retail, e-commerce, SaaS and marketing agencies.


What is custovox.ai?

custovox.ai turns customer conversations into actionable business intelligence — using the same AI models used by Google, Amazon, Meta, Uber and Airbnb. Now accessible to any business.

Validated on 83,724 real customer conversations. Academic research — LUMEN Lab / IAE Lille.


MCP Servers

ServerDescriptionStatus
custovox-sentimentMultilingual sentiment (EN/FR/DE/ES/PT-BR)Coming soon
custovox-emotion6-emotion detection from customer textComing soon
custovox-ticket-scorerPriority + sentiment for support ticketsComing soon
custovox-review-analyzerNLP analysis of Google, G2 & TrustpilotComing soon
custovox-churn-signalChurn risk from conversation sequencesComing soon
custovox-visualImage analysis for hospitality & retailComing soon
custovox-peacePEACE™ Escalation Detection 0-100Proprietary

Use Cases

  • Market Research — Analyze thousands of reviews across markets and languages
  • Competitive Analysis — Monitor competitor sentiment automatically
  • Retail & E-commerce — Detect product issues from photos and reviews
  • SaaS — Predict churn before it happens
  • Marketing Agencies — Deliver NLP insights without building your own models
  • Call Centers — Detect escalation in real time with PEACE™

Supported Languages

English · Français · Deutsch · Español · Português (BR)

Native models — no translation needed.


PEACE™ Algorithm

Score = Emotion x 0.45 + Intention x 0.40 + Sentiment x 0.15

Validated on 83,724 conversations. R2=0.848.



Powered by transformers. MIT License.

الأسئلة الشائعة

ما هو io.github.jeremdecustovox/custovox-ticket-scorer؟

custovox.ai support ticket scoring MCP server: priority, category, sentiment, escalation risk

كيف أثبّت io.github.jeremdecustovox/custovox-ticket-scorer؟

يعمل على جهازك. في Claude Code: claude mcp add custovox-ticket-scorer -- uvx custovox-ticket-scorer==1.0.1. وفي العملاء الآخرين، الصق إعداد JSON من هذه الصفحة في إعدادات MCP الخاصة بهم.

هل يحتاج io.github.jeremdecustovox/custovox-ticket-scorer إلى مفتاح API؟

لا يذكر إدراجه في السجل أي مفتاح أو سر إلزامي. قد تتطلب بعض الميزات حسابًا لدى الخدمة التي يتصل بها.

هل io.github.jeremdecustovox/custovox-ticket-scorer مفتوح المصدر؟

نعم. شيفرته متاحة على GitHub بترخيص MIT.

من يصون io.github.jeremdecustovox/custovox-ticket-scorer؟

ينشره jeremdecustovox. يدرجه AI.tn لكنه لا يصونه ولا يوصي به.

من سجل MCP الرسمي. الإدراج ليس توصية: راجع شيفرة الخادم وصلاحياته قبل منحه الوصول إلى بياناتك.