io.github.sagarkalra-tech/timezest-mcp

⏰ TimeZest MCP Server

Bring your TimeZest scheduling data directly into Claude through the Model Context Protocol (MCP). Perform real-time appointment lookups, engineer briefings, and ticket-linked schedule management — all with natural language.

Registry ID: io.github.sagarkalra-tech/timezest-mcp

🌟 Why TimeZest MCP?

If you manage a team that uses TimeZest with ConnectWise, you know the pain: toggling between tabs, manually checking who's booked, chasing unbooked scheduling requests, and cross-referencing ticket numbers.

This MCP server turns Claude into a scheduling assistant that can:

• 🗓️ Give you a morning briefing of today's confirmed appointments grouped by engineer
• 🔍 Find appointments by ticket number — just say "find appointments for ticket #964400"
• ⏳ Surface aging unbooked requests that need follow-up
• 📊 Generate aggregate scheduling stats across your team
• 🕐 Handle timezone-accurate reporting across global MSP teams

🚀 Get Started in 30 Seconds

Prerequisites

• Node.js 20+ — Download here
• TimeZest API Key — Found in TimeZest → Settings → API

Option 1: Claude Desktop (Recommended)

Add this to your Claude Desktop configuration file:

• Windows: %APPDATA%\Claude\claude_desktop_config.json
• macOS: ~/Library/Application Support/Claude/claude_desktop_config.json

{
  "mcpServers": {
    "timezest": {
      "command": "npx",
      "args": ["-y", "timezest-mcp@latest"],
      "env": {
        "TIMEZEST_API_KEY": "your-timezest-api-key-here"
      }
    }
  }
}

Restart Claude Desktop. You're done.

Option 2: Claude Code CLI

claude mcp add-json timezest-mcp '{
  "command": "npx",
  "args": ["-y", "timezest-mcp@latest"],
  "env": {
    "TIMEZEST_API_KEY": "your-timezest-api-key-here"
  }
}'

Option 3: VS Code (Copilot)

Add to your .vscode/settings.json or User Settings:

{
  "mcp": {
    "servers": {
      "timezest": {
        "command": "npx",
        "args": ["-y", "timezest-mcp@latest"],
        "env": {
          "TIMEZEST_API_KEY": "your-timezest-api-key-here"
        }
      }
    }
  }
}

🛠️ Available Tools

The server exposes 8 specialized tools that Claude can call:

💬 Example Prompts

Once connected, just talk to Claude naturally:

"Who are my top engineers today and what are they booked for?"

"Find any TimeZest requests for ticket #964400."

"Give me a morning briefing of today's confirmed vs. unbooked requests."

"Show me all pending scheduling requests older than 48 hours."

"What's the scheduling volume breakdown for the last two weeks?"

"Pull up Sarah's schedule for the next 5 days."

"List all cancelled appointments from last week — any we should rebook?"

⚙️ Configuration

🏗️ Architecture

┌─────────────────────────────────────────────────────────────────┐
│                        MCP CLIENT (Claude)                      │
│        Desktop App  •  Claude Code CLI  •  IDE Plugin           │
└──────────────────────────┬──────────────────────────────────────┘
                           │ Stdio (JSON-RPC)
┌──────────────────────────▼──────────────────────────────────────┐
│                     TIMEZEST MCP SERVER                         │
│                                                                 │
│  ┌──────────────┐  ┌──────────────┐                             │
│  │ Tool Handler │  │  MCP SDK     │  (index.ts)                 │
│  │ (8 Tools)    │  │  Registry    │                             │
│  └──────┬───────┘  └──────────────┘                             │
│         │                                                       │
│  ┌──────▼────────────────────────────────────────────────────┐  │
│  │                 TIMEZEST API CLIENT                        │  │
│  │  Pagination • Retry Logic • Rate Limit Management         │  │
│  └──────────────────────┬────────────────────────────────────┘  │
│                         │ (client.ts)                            │
│  ┌──────────────────────▼────────────────────────────────────┐  │
│  │               DATA TRANSFORMATION LAYER                    │  │
│  │  Timezone Math • Engineer Mapping • Ticket Linking         │  │
│  └────────────────────────────────────────────────────────────┘  │
│                         │ (utils/)                               │
└─────────────────────────┼────────────────────────────────────────┘
                          │ HTTPS / REST
┌─────────────────────────▼──────────────────────────────────────┐
│                      TIMEZEST API (v1)                          │
│       Scheduling Requests • Appointment Types • Resources       │
└─────────────────────────────────────────────────────────────────┘

Key Design Decisions

• Read-Only: Intentionally kept read-only — no mutations to your scheduling data
• Resilient Client: Exponential backoff with automatic Retry-After header support for 429/5xx errors
• Deep Pagination: Recursively crawls all pages (50-item chunks) to build complete datasets
• Timezone Precision: Converts Unix timestamps to strict ISO with localized display strings using IANA timezone identifiers
• Engineer Resolution: Uses a "highest-confidence" search — checks scheduled_agents first, then falls back to resources
• Warm Cache: Appointment types are cached after first fetch to reduce API overhead

🧪 Testing

The server ships with a comprehensive Vitest test suite — 22 tests across 3 files:

All tests use mocked API responses — no live API calls, no secrets needed.

npm test            # Single run
npm run test:watch  # Re-runs on file save

🔒 Security & Trust

• NPM Provenance: Every release is cryptographically signed via GitHub Actions OIDC
• CI/CD Pipeline: Automated build → test → publish on tagged releases (no manual npm publish)
• No Secrets in CI: Tests require no API keys — fully deterministic with mocked responses
• Node.js Matrix: Tested on Node 20 (LTS) and 22 (Current)

📦 Distribution

🤝 Contributing

1. Fork the repository
2. Create a feature branch (git checkout -b feat/my-feature)
3. Make your changes and ensure tests pass (npm test)
4. Submit a pull request

See ARCHITECTURE.md for a deep dive into the data flow, component design, and transformation logic.

📄 License

MIT © 2026 Sagar Kalra