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io.github.JustinBeckwith/pylon-mcp

Official registry Other

MCP server for Pylon customer support platform

Source code Documentation

Install

Add this to your client's MCP configuration (Claude Desktop: claude_desktop_config.json; Cursor: .cursor/mcp.json; VS Code and others use the same "mcpServers" shape).

NPM package pylon-mcp
Claude Code 
claude mcp add pylon-mcp -- npx -y pylon-mcp@1.1.2
JSON configuration (Claude Desktop, Cursor, VS Code) 
{
    "mcpServers": {
        "pylon-mcp": {
            "command": "npx",
            "args": [
                "-y",
                "pylon-mcp@1.1.2"
            ]
        }
    }
}

Documentation

From the project's README on GitHub, refreshed weekly. Links open on GitHub.

Contents
  1. pylon-mcp
  2. Installation
  3. Configuration
  4. Usage
  5. Available Tools
  6. Requirements
  7. License

pylon-mcp

MCP (Model Context Protocol) server for Pylon customer support platform.

Installation

corepack enable
pnpm install
pnpm run build

Configuration

  1. Copy the example environment file:
     cp .env.example .env
  2. Edit .env and add your Pylon API token:
     PYLON_API_TOKEN=your_api_token_here

You can generate an API token from the Pylon dashboard. Note: Only Admin users can create API tokens.

Usage

With Claude Desktop

Add to your Claude Desktop configuration (~/Library/Application Support/Claude/claude_desktop_config.json on macOS):

{
  "mcpServers": {
    "pylon": {
      "command": "node",
      "args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
    }
  }
}
With Claude Code

Add to your Claude Code MCP settings:

{
  "mcpServers": {
    "pylon": {
      "command": "node",
      "args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
    }
  }
}

Available Tools

Organization
  • pylon_get_organization - Get information about your Pylon organization
Accounts
  • pylon_list_accounts - List all accounts with pagination
  • pylon_get_account - Get a specific account by ID
  • pylon_create_account - Create a new account
  • pylon_update_account - Update an existing account
  • pylon_delete_account - Delete an account
  • pylon_search_accounts - Search accounts with filters
Contacts
  • pylon_list_contacts - List all contacts with pagination
  • pylon_get_contact - Get a specific contact by ID
  • pylon_create_contact - Create a new contact
  • pylon_update_contact - Update an existing contact
  • pylon_delete_contact - Delete a contact
  • pylon_search_contacts - Search contacts with filters
Issues
  • pylon_list_issues - List issues within a time range
  • pylon_get_issue - Get a specific issue by ID
  • pylon_create_issue - Create a new issue/ticket
  • pylon_update_issue - Update an existing issue
  • pylon_delete_issue - Delete an issue
  • pylon_search_issues - Search issues with filters
  • pylon_snooze_issue - Snooze an issue until a specific time
  • pylon_get_issue_followers - Get issue followers
  • pylon_update_issue_followers - Add/remove issue followers
Messages
  • pylon_redact_message - Redact a message from an issue
Tags
  • pylon_list_tags - List all tags
  • pylon_get_tag - Get a specific tag by ID
  • pylon_create_tag - Create a new tag
  • pylon_update_tag - Update an existing tag
  • pylon_delete_tag - Delete a tag
Teams
  • pylon_list_teams - List all teams
  • pylon_get_team - Get a specific team by ID
  • pylon_create_team - Create a new team
  • pylon_update_team - Update an existing team

Requirements

  • Node.js 24+
  • Pylon API token (Admin access required)

License

MIT

Frequently asked questions

What is io.github.JustinBeckwith/pylon-mcp?

MCP server for Pylon customer support platform

How do I install io.github.JustinBeckwith/pylon-mcp?

It runs on your machine. In Claude Code: claude mcp add pylon-mcp -- npx -y pylon-mcp@1.1.2. For other clients, paste the JSON configuration from this page into their MCP settings.

Does io.github.JustinBeckwith/pylon-mcp need an API key?

Its registry entry lists no required key or secret. Some features may still need an account with the service it connects to.

Is io.github.JustinBeckwith/pylon-mcp open source?

Yes. Its code is on GitHub under the MIT license.

Who maintains io.github.JustinBeckwith/pylon-mcp?

It is published by JustinBeckwith. AI.tn lists it but does not maintain or endorse it.

From the official MCP Registry. Listing is not an endorsement: review a server's code and permissions before giving it access to your data.