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io.github.ictinnovations/ictdialer-mcp

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Monitor ICTDialer outbound auto-dialer campaigns, and start and stop them when writes are on.

Source code Website Documentation

Install

Add this to your client's MCP configuration (Claude Desktop: claude_desktop_config.json; Cursor: .cursor/mcp.json; VS Code and others use the same "mcpServers" shape).

NPM package ictdialer-mcp
Claude Code 
claude mcp add ictdialer-mcp -e 'ICTDIALER_BASE_URL=<ICTDIALER_BASE_URL>' -e 'ICTDIALER_USERNAME=<ICTDIALER_USERNAME>' -e 'ICTDIALER_PASSWORD=<your ictdialer_password>' -e 'ICTDIALER_MCP_ALLOW_WRITE=false' -e 'ICTDIALER_TIMEOUT_MS=30000' -e 'ICTDIALER_TLS_INSECURE=false' -- npx -y ictdialer-mcp@0.1.1
JSON configuration (Claude Desktop, Cursor, VS Code) 
{
    "mcpServers": {
        "ictdialer-mcp": {
            "command": "npx",
            "args": [
                "-y",
                "ictdialer-mcp@0.1.1"
            ],
            "env": {
                "ICTDIALER_BASE_URL": "<ICTDIALER_BASE_URL>",
                "ICTDIALER_USERNAME": "<ICTDIALER_USERNAME>",
                "ICTDIALER_PASSWORD": "<your ictdialer_password>",
                "ICTDIALER_MCP_ALLOW_WRITE": "false",
                "ICTDIALER_TIMEOUT_MS": "30000",
                "ICTDIALER_TLS_INSECURE": "false"
            }
        }
    }
}

Environment variables

  • ICTDIALER_BASE_URL required Base URL of your ICTDialer server, without the /rest suffix, e.g. https://your-ictdialer.
  • ICTDIALER_USERNAME required API account username.
  • ICTDIALER_PASSWORD required secret Password for the account.
  • ICTDIALER_MCP_ALLOW_WRITE Unlocks starting and stopping campaigns, which begins live outbound calling and can cost money. When false those tools are not registered at all. Leave off unless you mean it.
  • ICTDIALER_TIMEOUT_MS Per request timeout in milliseconds. Defaults to 30000.
  • ICTDIALER_TLS_INSECURE Skip TLS certificate verification. Only for a self-signed test server.

Documentation

From the project's README on GitHub, refreshed weekly. Links open on GitHub.

Contents
  1. ictdialer-mcp
  2. Install
  3. Configure
  4. Tools
  5. Safety
  6. How it connects
  7. About

ictdialer-mcp

A Model Context Protocol server for ICTDialer — the cloud auto-dialer and predictive-dialer platform from ICT Innovations. ICTDialer.com is the hosted edition of ICTContact and runs the same engine, so this server speaks that API.

It lets an AI assistant monitor outbound campaigns — list them, check status, read summaries and per-call results — and, only when you turn writes on, start and stop them.

Install

npx -y ictdialer-mcp      # no install
npm install -g ictdialer-mcp

Requires Node.js 18 or newer.

Configure

VariableRequiredDefault
ICTDIALER_BASE_URLyesServer base URL, without the /rest suffix, e.g. https://your-ictdialer
ICTDIALER_USERNAMEyesAPI account username
ICTDIALER_PASSWORDyesPassword for that account
ICTDIALER_MCP_ALLOW_WRITEnofalseUnlock start/stop campaign (see Safety)
ICTDIALER_TIMEOUT_MSno30000Per-request timeout
ICTDIALER_TLS_INSECUREnofalseSkip TLS verification — self-signed test servers only
Claude Desktop example
{
  "mcpServers": {
    "ictdialer": {
      "command": "npx",
      "args": ["-y", "ictdialer-mcp"],
      "env": {
        "ICTDIALER_BASE_URL": "https://your-ictdialer",
        "ICTDIALER_USERNAME": "admin",
        "ICTDIALER_PASSWORD": "your-password"
      }
    }
  }
}

Tools

Read tools are always available:

ToolWhat it does
ictdialer_list_campaignsList campaigns (id and name)
ictdialer_campaign_statusLive status of a campaign (running, stopped)
ictdialer_campaign_summaryTotals: answered, failed, human vs machine
ictdialer_campaign_resultPer-call results (contact, response, AMD, DNC)

Write tools appear only when ICTDIALER_MCP_ALLOW_WRITE=true:

ToolWhat it does
ictdialer_start_campaignLaunch a campaign — begins live outbound calling
ictdialer_stop_campaignStop a running campaign

Safety

The server is read-only by default. Starting a campaign begins live outbound calling and can cost real money, so ictdialer_start_campaign and ictdialer_stop_campaign are not registered at all unless you set ICTDIALER_MCP_ALLOW_WRITE=true.

How it connects

ICTDialer exposes a form-encoded RPC API at {base}/rest/<Method>. Each call carries the account username and password; the server sends those for you. There is no separate token to provision.

About

Built by Tahir Almas at ICT Innovations — the team behind ICTDialer, ICTContact, ICTBroadcast, ICTFax and ICTPBX. Learn more at ictdialer.com.

MIT licensed. Issues and PRs welcome at github.com/ictinnovations/ictdialer-mcp.

Frequently asked questions

What is io.github.ictinnovations/ictdialer-mcp?

Monitor ICTDialer outbound auto-dialer campaigns, and start and stop them when writes are on.

How do I install io.github.ictinnovations/ictdialer-mcp?

It runs on your machine. In Claude Code: claude mcp add ictdialer-mcp -e 'ICTDIALER_BASE_URL=<ICTDIALER_BASE_URL>' -e 'ICTDIALER_USERNAME=<ICTDIALER_USERNAME>' -e 'ICTDIALER_PASSWORD=<your ictdialer_password>' -e 'ICTDIALER_MCP_ALLOW_WRITE=false' -e 'ICTDIALER_TIMEOUT_MS=30000' -e 'ICTDIALER_TLS_INSECURE=false' -- npx -y ictdialer-mcp@0.1.1. For other clients, paste the JSON configuration from this page into their MCP settings.

Does io.github.ictinnovations/ictdialer-mcp need an API key?

Yes. It expects ICTDIALER_BASE_URL, ICTDIALER_USERNAME, ICTDIALER_PASSWORD, which you set in its configuration.

Is io.github.ictinnovations/ictdialer-mcp open source?

Yes. Its code is on GitHub under the MIT license.

Who maintains io.github.ictinnovations/ictdialer-mcp?

It is published by ictinnovations. AI.tn lists it but does not maintain or endorse it.

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