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ServiceNow MCP Server

Official registry Other

400+ ServiceNow tools across all modules — ITSM, CMDB, HRSD, CSM, SecOps, and more.

Source code Website Documentation

Install

Add this to your client's MCP configuration (Claude Desktop: claude_desktop_config.json; Cursor: .cursor/mcp.json; VS Code and others use the same "mcpServers" shape).

NPM package @aartiq/servicenow-mcp
Claude Code 
claude mcp add servicenow-mcp-server -e 'SERVICENOW_INSTANCE_URL=<SERVICENOW_INSTANCE_URL>' -e 'SERVICENOW_AUTH_METHOD=<SERVICENOW_AUTH_METHOD>' -e 'SERVICENOW_BASIC_USERNAME=<SERVICENOW_BASIC_USERNAME>' -e 'SERVICENOW_BASIC_PASSWORD=<SERVICENOW_BASIC_PASSWORD>' -e 'WRITE_ENABLED=<WRITE_ENABLED>' -e 'SCRIPTING_ENABLED=<SCRIPTING_ENABLED>' -e 'CMDB_WRITE_ENABLED=<CMDB_WRITE_ENABLED>' -e 'NOW_ASSIST_ENABLED=<NOW_ASSIST_ENABLED>' -e 'ATF_ENABLED=<ATF_ENABLED>' -e 'MCP_TOOL_PACKAGE=<MCP_TOOL_PACKAGE>' -- npx -y @aartiq/servicenow-mcp@1.0.2
JSON configuration (Claude Desktop, Cursor, VS Code) 
{
    "mcpServers": {
        "servicenow-mcp-server": {
            "command": "npx",
            "args": [
                "-y",
                "@aartiq/servicenow-mcp@1.0.2"
            ],
            "env": {
                "SERVICENOW_INSTANCE_URL": "<SERVICENOW_INSTANCE_URL>",
                "SERVICENOW_AUTH_METHOD": "<SERVICENOW_AUTH_METHOD>",
                "SERVICENOW_BASIC_USERNAME": "<SERVICENOW_BASIC_USERNAME>",
                "SERVICENOW_BASIC_PASSWORD": "<SERVICENOW_BASIC_PASSWORD>",
                "WRITE_ENABLED": "<WRITE_ENABLED>",
                "SCRIPTING_ENABLED": "<SCRIPTING_ENABLED>",
                "CMDB_WRITE_ENABLED": "<CMDB_WRITE_ENABLED>",
                "NOW_ASSIST_ENABLED": "<NOW_ASSIST_ENABLED>",
                "ATF_ENABLED": "<ATF_ENABLED>",
                "MCP_TOOL_PACKAGE": "<MCP_TOOL_PACKAGE>"
            }
        }
    }
}

Environment variables

  • SERVICENOW_INSTANCE_URL Your ServiceNow instance URL (e.g. https://yourinstance.service-now.com)
  • SERVICENOW_AUTH_METHOD Authentication method: 'basic' or 'oauth'
  • SERVICENOW_BASIC_USERNAME ServiceNow username (for basic auth)
  • SERVICENOW_BASIC_PASSWORD ServiceNow password (for basic auth)
  • WRITE_ENABLED Enable write operations (true/false, default: false)
  • SCRIPTING_ENABLED Enable scripting operations (true/false, default: false)
  • CMDB_WRITE_ENABLED Enable CMDB write operations (true/false, default: false)
  • NOW_ASSIST_ENABLED Enable Now Assist AI features (true/false, default: false)
  • ATF_ENABLED Enable ATF test execution (true/false, default: false)
  • MCP_TOOL_PACKAGE Role-based tool package: full, service_desk, platform_developer, etc.

Documentation

From the project's README on GitHub, refreshed weekly. Links open on GitHub.

Contents
  1. ServiceNow MCP Server (NowAIKit)
  2. 🚀 Install (2 minutes)
  3. 🔌 Manual setup (skip the wizard)
  4. 💬 Use it — just ask
  5. 📚 Docs
  6. 🧩 Part of the NowAIKit suite

ServiceNow MCP Server (NowAIKit)

Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.

500+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English.

New in 4.4 to 4.7: impact analysis (list_table_config / find_field_references / find_script_references) to see what depends on a table, field or script before you change it, Local Sync to pull artifacts to local files, and aggregate_report for server-side reports (count plus averages, no truncation).

🚀 Install (2 minutes)

Requires Node.js 20+.

# 1 — install
npm install -g nowaikit

# 2 — run the wizard: it detects your AI clients and writes their config for you
npx nowaikit setup

Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done.

Prefer a UI? npx nowaikit web for a local dashboard — or use NowAIKit Cloud (nothing to install).

🔌 Manual setup (skip the wizard)

Add this to your client's MCP config (Claude Desktop claude_desktop_config.json, Cursor ~/.cursor/mcp.json, etc.):

{
  "mcpServers": {
    "nowaikit": {
      "command": "npx",
      "args": ["-y", "nowaikit"],
      "env": {
        "SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com",
        "SERVICENOW_BASIC_USERNAME": "your_username",
        "SERVICENOW_BASIC_PASSWORD": "your_password"
      }
    }
  }
}

OAuth, multiple instances, and per-client steps → Client setup · OAuth setup.

No instance? Grab a free Personal Developer Instance at developer.servicenow.com.

💬 Use it — just ask

  • "How many active P1 incidents are open right now?"
  • "Show me the 5 most recent changes and their risk."
  • "Create a business rule on the incident table that…"
  • "Run the ATF suite for the HR onboarding flow."
  • "What's the CMDB health for our prod CIs?"
  • "Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."

Read-only by default. Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident.

📚 Docs
Installation · Client setupAll 500+ tools · Tool packages
Multi-instance · OAuthScripting · ATF · Reporting

Full guides & product home → nowaikit.com

🧩 Part of the NowAIKit suite

  • 🌐 nowaikit.com — docs, guides & product home
  • ☁️ NowAIKit Cloud — the toolkit in your browser, no install
  • 📦 nowaikit-sdk — TypeScript ServiceNow client library
  • 🧰 NowAIKit Builder (VS Code) · NowAIKit Utils (browser extension)

⚠️ Official distribution only: install from npm (nowaikit) or nowaikit.com. NowAIKit is never shipped as a downloadable GitHub .zip — beware copycat "download" repos.

© 2026 NowAIKit · Source available under the Elastic License 2.0

Frequently asked questions

What is ServiceNow MCP Server?

400+ ServiceNow tools across all modules — ITSM, CMDB, HRSD, CSM, SecOps, and more.

How do I install ServiceNow MCP Server?

It runs on your machine. In Claude Code: claude mcp add servicenow-mcp-server -e 'SERVICENOW_INSTANCE_URL=<SERVICENOW_INSTANCE_URL>' -e 'SERVICENOW_AUTH_METHOD=<SERVICENOW_AUTH_METHOD>' -e 'SERVICENOW_BASIC_USERNAME=<SERVICENOW_BASIC_USERNAME>' -e 'SERVICENOW_BASIC_PASSWORD=<SERVICENOW_BASIC_PASSWORD>' -e 'WRITE_ENABLED=<WRITE_ENABLED>' -e 'SCRIPTING_ENABLED=<SCRIPTING_ENABLED>' -e 'CMDB_WRITE_ENABLED=<CMDB_WRITE_ENABLED>' -e 'NOW_ASSIST_ENABLED=<NOW_ASSIST_ENABLED>' -e 'ATF_ENABLED=<ATF_ENABLED>' -e 'MCP_TOOL_PACKAGE=<MCP_TOOL_PACKAGE>' -- npx -y @aartiq/servicenow-mcp@1.0.2. For other clients, paste the JSON configuration from this page into their MCP settings.

Does ServiceNow MCP Server need an API key?

Its registry entry lists no required key or secret. Some features may still need an account with the service it connects to.

Is ServiceNow MCP Server open source?

Its code is public on GitHub, but the repository does not declare a standard license.

Who maintains ServiceNow MCP Server?

It is published by aartiq. AI.tn lists it but does not maintain or endorse it.

From the official MCP Registry. Listing is not an endorsement: review a server's code and permissions before giving it access to your data.