Queue CallBack
Reporting, callback operations, queue settings and Custom IVR flows for RingCentral call queues.
Install
Add this to your client's MCP configuration (Claude Desktop: claude_desktop_config.json; Cursor: .cursor/mcp.json; VS Code and others use the same "mcpServers" shape).
claude mcp add --transport http queue-callback 'https://mcp.queuecallback.com/mcp' --header 'Authorization: <Optional: your Queue CallBack API key, sent as Authorization: Bearer <key>. Claude and ChatGPT can sign in with a Queue CallBack account instead (read-only). Other clients, and every change, call or unmasked caller data, need a key. Admins create keys in the Queue CallBack portal under Settings > API keys.>'
{
"mcpServers": {
"queue-callback": {
"type": "http",
"url": "https://mcp.queuecallback.com/mcp",
"headers": {
"Authorization": "<Optional: your Queue CallBack API key, sent as Authorization: Bearer <key>. Claude and ChatGPT can sign in with a Queue CallBack account instead (read-only). Other clients, and every change, call or unmasked caller data, need a key. Admins create keys in the Queue CallBack portal under Settings > API keys.>"
}
}
}
}
Frequently asked questions
What is Queue CallBack?
Reporting, callback operations, queue settings and Custom IVR flows for RingCentral call queues.
How do I install Queue CallBack?
It runs as a remote server. In Claude Code: claude mcp add --transport http queue-callback 'https://mcp.queuecallback.com/mcp' --header 'Authorization: <Optional: your Queue CallBack API key, sent as Authorization: Bearer <key>. Claude and ChatGPT can sign in with a Queue CallBack account instead (read-only). Other clients, and every change, call or unmasked caller data, need a key. Admins create keys in the Queue CallBack portal under Settings > API keys.>'. For other clients, paste the JSON configuration from this page into their MCP settings.
Does Queue CallBack need an API key?
Yes. It expects Authorization, which you set in its configuration.
Who maintains Queue CallBack?
It is published by com.queuecallback. AI.tn lists it but does not maintain or endorse it.
From the official MCP Registry. Listing is not an endorsement: review a server's code and permissions before giving it access to your data.